These Terms and Conditions govern your use of the 25jili platform and constitute a legally binding agreement between you and 25jili. Please read them carefully before registering or placing any wager.
By accessing or using the 25jili website, mobile platform, or any related services (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any additional rules or guidelines posted on the Platform. These Terms constitute a binding legal agreement between you ("Player" or "User") and 25jili ("the Company," "we," "us," or "our").
If you do not agree with any part of these Terms, you must immediately cease use of the 25jili Platform. Continued use of the Platform following any modification to these Terms constitutes your acceptance of the revised Terms. 25jili reserves the right to update these Terms at any time, and material changes will be communicated to registered players via the email address or mobile number on file.
2.1 Age Requirement. You must be at least 21 years of age to register for and use the 25jili Platform. This is a mandatory requirement under applicable Philippine gaming regulations. By creating a 25jili account, you confirm that you are 21 years of age or older. 25jili reserves the right to request proof of age at any time and to suspend or close any account where the age requirement is not satisfied.
2.2 Geographic Eligibility. The 25jili Platform is intended for use by players located in jurisdictions where online gaming is permitted under applicable law. It is your sole responsibility to ensure that accessing and using the Platform is legal in your jurisdiction before registering.
2.3 One Account Per Player. Each individual may hold only one (1) active 25jili account. Creating multiple accounts — whether under your own name or using another person's identity — is strictly prohibited and may result in immediate suspension of all associated accounts and forfeiture of any balances therein.
2.4 Accurate Information. You agree to provide accurate, complete, and current information during registration and to update your details promptly if any information changes. Providing false or misleading registration information is a material breach of these Terms.
2.5 KYC Verification. Prior to processing withdrawals, 25jili may require you to complete identity verification ("Know Your Customer" or KYC). Acceptable Philippine government-issued identification includes, but is not limited to: the PhilSys National ID, Driver's License, SSS/GSIS Card, Passport, UMID Card, PRC Professional ID, Voter's ID, and Postal ID. Failure to complete KYC verification when required may result in delayed or withheld withdrawals until verification is satisfactorily completed.
3.1 Credentials Security. You are solely responsible for maintaining the confidentiality of your 25jili account credentials, including your username and password. You must not share your login information with any third party. 25jili will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
3.2 Notification of Breach. You must notify 25jili immediately upon becoming aware of any unauthorised use of your account or any breach of account security by contacting our 24/7 live chat support. We will take commercially reasonable steps to secure your account upon receiving such notification.
3.3 Account Non-transferability. Your 25jili account is personal to you and may not be transferred, sold, or assigned to any third party. Any attempt to do so is void and constitutes a material breach of these Terms.
4.1 Minimum Deposit. The minimum deposit amount at 25jili is ₱20 (Philippine Peso). Deposit methods include GCash, PayMaya (Maya), BPI, BDO, Metrobank, Visa, and Mastercard. 25jili does not charge deposit fees, though your payment provider may apply its own charges.
4.2 Withdrawal Processing. Withdrawal requests are processed subject to completion of KYC verification, satisfaction of any applicable bonus wagering requirements, and internal fraud and security checks. Typical processing times are: GCash and PayMaya — approximately 15 to 30 minutes; bank transfers — 1 to 24 hours. 25jili makes no binding guarantee as to specific processing times.
4.3 Same-Method Policy. 25jili generally requires that withdrawals be returned to the same payment method used for the corresponding deposit, subject to operational and regulatory requirements. Where this is not possible, our support team will advise on available alternatives.
4.4 Currency. All transactions on the 25jili Platform are conducted in Philippine Peso (PHP / ₱). Players are responsible for any currency conversion fees that may be charged by their payment provider.
4.5 Anti-Money Laundering. 25jili is committed to complying with applicable anti-money laundering laws and regulations. Deposits must originate from legitimate sources. 25jili reserves the right to request source-of-funds documentation and to delay or refuse transactions that appear inconsistent with normal player behaviour or applicable legal requirements.
5.1 Eligibility. Bonuses and promotional offers at 25jili are available to eligible registered players as specified in each individual promotion's terms. 25jili reserves the right to determine bonus eligibility in its sole discretion.
5.2 Wagering Requirements. Unless expressly stated otherwise, all bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier and eligible game types will be stated in the relevant promotion's specific terms. Bets placed on excluded games while a bonus is active will not contribute to wagering requirements and may result in bonus forfeiture.
5.3 Bonus Abuse. Bonus abuse, including but not limited to, creating multiple accounts to claim bonuses more than once, using irregular betting patterns to exploit promotional terms, or any other conduct designed to gain an unfair advantage, is strictly prohibited. 25jili reserves the right to void bonuses, reverse associated winnings, and close accounts where abuse is detected.
5.4 Modification and Withdrawal. 25jili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any modification will not affect bonus balances already credited and in active use, subject to the applicable wagering requirements.
6.1 Game Rules. Each game available on the 25jili Platform is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing wagers.
6.2 Technical Malfunctions. In the event of a technical malfunction, software error, or server failure that causes a game to be interrupted or an incorrect result to be displayed, 25jili reserves the right to void affected wagers and return the relevant stakes to players' accounts. 25jili is not liable for losses caused by technical malfunctions beyond our reasonable control.
6.3 RNG Certification. All random number generator (RNG)-based games on the 25jili Platform are independently audited for fairness and compliance with industry standards. The outcome of each game round is statistically independent and cannot be predicted or influenced.
6.4 Final Authority. In the event of any dispute regarding a game result or bet settlement, the records held by 25jili's server logs shall be deemed the definitive record and shall take precedence over any other source of evidence.
The following conduct is strictly prohibited on the 25jili Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and civil or criminal referral where applicable:
25jili is committed to promoting responsible gaming and providing tools that allow players to manage their gambling behaviour. The following responsible gaming features are available to all registered 25jili players via their account settings:
If you are concerned about your gambling behaviour or that of someone you know, we encourage you to contact 25jili's 24/7 Live Chat for support or to visit our Responsible Gaming page for further guidance. Gambling should be entertainment, not a source of financial stress.
All players must be 21 years of age or older. 25jili does not permit underage gambling under any circumstances.
All content on the 25jili Platform — including but not limited to software, graphics, logos, text, game designs, and user interface elements — is the exclusive property of 25jili or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, modify, distribute, or create derivative works from any 25jili content without our prior written consent.
To the maximum extent permitted by applicable law, 25jili, its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or interruption of service.
25jili's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the 12-month period immediately preceding the claim. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
11.1 Initial Contact. If you have a complaint or dispute regarding the 25jili Platform, you must first contact our customer support team via 24/7 Live Chat. Our team will endeavour to resolve your complaint fairly and promptly, typically within 5 business days of receipt.
11.2 Escalation. If your complaint is not resolved to your satisfaction through our support team, you may request escalation to our Compliance Department by submitting a written complaint to the email address provided on this page. We will respond to escalated complaints within 14 business days.
11.3 Server Records. In any dispute, 25jili's server-side records shall constitute the primary evidence of all transactions and game outcomes. Player-side records (screenshots, browser logs) are considered secondary and supplementary.
25jili reserves the right to amend these Terms at any time. Where changes are material, we will provide reasonable notice to registered players via their registered email or mobile number. Your continued use of the Platform after notice of changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure through our support team.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising under or in connection with these Terms that is not resolved through our internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
For any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 25jili support team:
Please do not share sensitive account information (passwords, OTPs) in support communications. 25jili staff will never ask for your password.
Players must be 21 years of age or older to register at 25jili. Age verification is enforced during KYC. Underage gambling is not permitted under any circumstances on the Platform.
25jili's minimum deposit is ₱20 via GCash, PayMaya, BPI, BDO, Metrobank, Visa, or Mastercard. All transactions are in Philippine Peso with no platform-side deposit fees charged.
Each player may hold only one 25jili account. Multi-accounting is prohibited and will result in account suspension. If you have trouble accessing your account, contact support instead of registering again.
All 25jili bonuses are subject to wagering requirements before withdrawal is permitted. Specific multipliers and eligible games are stated in each promotion's terms. Read bonus terms before opting in.
25jili provides deposit limits, session time limits, cooling-off periods, and self-exclusion options to help Filipino players manage their gaming responsibly. These are available in your account settings at any time.
If you have a complaint about a game result, transaction, or account matter, 25jili's 24/7 live chat support team is your first point of contact. Most disputes are resolved within 5 business days.
Transparent terms, PAGCOR-aligned operations, fast GCash payouts. Filipino players 21+ welcome. Minimum deposit ₱20.
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