Your privacy matters to us. This Privacy Policy explains how 25jili collects, uses, stores, and protects your personal information in accordance with the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173).
This Privacy Policy applies to all personal data processed by 25jili in connection with your use of the 25jili website, mobile platform, customer support channels, and any related services (collectively, the "Platform"). It applies to all registered players, visitors, and prospective users who interact with the 25jili Platform, regardless of the device or location from which access occurs.
By registering for a 25jili account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not use the Platform.
This policy is published in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission ("NPC").
25jili collects the following categories of personal data from players and users:
2.1 Registration & Identity Data
2.2 KYC & Verification Data
2.3 Financial & Transaction Data
2.4 Gaming & Behavioural Data
2.5 Technical & Device Data
2.6 Communications Data
25jili collects personal data through the following means:
25jili uses the personal data collected for the following purposes:
25jili does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
25jili processes your personal data on the following legal bases under the Data Privacy Act of 2012:
25jili does not sell your personal data to third parties. We may share personal data only in the following circumstances and with the following categories of recipients:
All third parties with whom 25jili shares personal data are contractually required to handle such data securely and in accordance with applicable privacy laws.
25jili retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law, whichever is longer. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 25jili's data disposal procedures.
25jili implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Despite these measures, no electronic transmission or storage system is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 25jili will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
25jili uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used include:
You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the 25jili Platform. 25jili does not use third-party advertising cookies or sell cookie data to advertisers.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 25jili:
To exercise any of these rights, contact 25jili's Data Protection Officer (DPO) using the contact details in Section 14. We will respond to all verified requests within thirty (30) days of receipt.
The 25jili Platform is strictly for individuals who are 21 years of age or older. 25jili does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will promptly delete such data and close any associated account. If you believe a minor has registered on the 25jili Platform, please contact our support team immediately.
In the course of providing the Platform, 25jili may transfer personal data to service providers located outside the Philippines — for example, game software providers with servers hosted abroad, or cloud infrastructure providers. Where such transfers occur, 25jili ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to protect the data to a standard equivalent to Philippine law.
By using the 25jili Platform, you consent to your personal data being transferred outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
25jili may update this Privacy Policy from time to time to reflect changes in our data practices, the Platform, or applicable law. Where changes are material, we will notify registered players via their registered email address or mobile number at least fourteen (14) days before the changes take effect. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or 25jili's handling of your personal data, please contact our Data Protection Officer:
We will acknowledge receipt of your request within three (3) business days and provide a substantive response within thirty (30) days. For complex requests, we may extend this period by up to an additional thirty (30) days, in which case we will notify you of the extension and the reason.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines at privacy.gov.ph.
All data exchanged between your device and the 25jili Platform is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks and payment institutions.
25jili does not sell, rent, or trade your personal data to advertisers or any third party for commercial purposes. Your data is used only to operate and improve your 25jili experience.
25jili's data practices are aligned with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules of the National Privacy Commission of the Philippines.
Access, rectification, erasure, portability, and objection — all eight data subject rights under Philippine law are actionable through 25jili's Data Protection Officer. Submit a request anytime via live chat.
25jili retains your data only as long as legally required — typically 5 years for financial records per AML requirements — and then securely deletes or anonymises it. No indefinite data hoarding.
Personal data — including date of birth and government ID — is used to verify the 21-year minimum age requirement. 25jili does not allow underage registration or play under any circumstances.
Your data is protected. Your transactions are encrypted. Your rights are respected. Filipino players 21+ welcome. GCash from ₱20.
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